About the Post

Author Information

Communicating With Your Office Abroad

The past decade has been one long revolution in terms of how communication options for individuals and businesses have been continuely upended in favor of the next great thing. Four years ago, Blackberry and Nokia were on top of the mobile phone world. Today, they are barely a blip on the radar of the new market leaders.

Because the environment is so dynamic, it is sometimes hard to accurately project what will be the best communications system for your company even a couple of years in advance. Today, many firms are buying tablets and smartphones to allow their workers to be more mobile. Yet the CEO of Blackberry now says that there will be no more tablets within 5 years.

Unfortunately, your company always will have communication needs that need to be addressed. So instead of being able to hire someone to come in with a divining rod and point the way, you often have to sit down and figure out what is the best option currently.

One of the most intriguing options out there today is the concept of taking your physical phone setup for your company and putting in online in the cloud. So instead of a hardware pbx, you would end up with a software-based pbx that would be hosted online 24 hours a day.

The benefits of such a virtualization are that the potential downtime goes away quickly. So whether you use Amazon or some other provider that guarantees a certain amount of uptime, your system will be much more stable than it was before. It will also be cheaper. If you were to take a Skype PBX and run it in the cloud, your employees could be distributed around the world, making secure phone calls between each other and outside your organization.

The drawback of using an online PBX is that you still need to pay your internal IT staff to maintain it.

A different solution that is available via Vertical Communications Systems is a cloud type of communications framework known as unified messaging. The platform sits on top of cell phones, tablets, and desktops as a piece of software. It allows you to integrate almost all of your communication needs in one platform. The difference between this package, Vertical Wave IP, and a virtual PBX is that the apps are free here for you to use, but the hosting is managed by Vertical, taking some of the pressure off your IT people on a day-to-day basis.

Vertical Wave IP is also a great way to integrate extra applications that allow you to assume some of the traditional IVR and call routing functions on each end users handset. As the software runs on Android-based products and other phones and tablets, it should be a relatively inexpensive product to deploy. The sip softphone that is included, will allow for low-cost communications over the internet for your company.

No comments yet.

Leave a Reply

You must be logged in to post a comment.