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Troubleshooting Your Computer

Computers are a source of entertainment, employment and, sometimes, frustration. That aggravation usually comes when some unforeseen issue arises with one’s PC. One worries about cost, lost data, and possibly replacing the computer. However, one can follow the steps below and resolve many computer issues without excessive downtime or cost.


The first step to troubleshooting a computer is analyzing the problem by asking questions. Consider possible causes such as when the last time the computer updated programs or when new programs were added. Keep in mind the last time the PC worked properly or if the computer was recently moved may lead to a solution.

Problem Identification

The next step is one that is rather time consuming, but very necessary. In order to troubleshoot the PC problem, one must first identify the problem. This means repeating the steps that revealed the problem and brings up any error messages. One should start documenting everything at this point, most especially the error message.

Plan of Action

Once the computer issue is identified, one must determine a plan of action. This often means determining if the PC problem is fixable and what the cost involved is. One must also determine whether the PC is still under warranty and whether or not a technician is needed. Another consideration is what parts are needed, ServerPartDeals.com a great source for any necessary PC parts. Other angles to keep in mind are whether an upgrade will fix the problem, or if patches or drivers are needed. Continue documenting everything, especially the plan of action.


Implementation is the moment of truth. However, before one implements one’s plan in an effort to resolve the PC issues be sure to back up data. Otherwise, one runs a risk of losing documents, pictures, music, and more. Remember to remain patience while implementing one’s plan, carefully going over each step, and double – even triple checking work. This goes without saying, but continue to document everything.


Testing is a critical step in determining if the computer problem was solved. Restart the PC, bring the peripherals up one at a time, bring any networking components on, and, finally, test to make sure everything is working properly. If the issue is resolved, congratulations! If not, go over the process again and determine what was missed.. Either way, document this stage in case the problem arises again, explaining everything.

Follow Up

Do not assume the problem is solved simply because everything seems to work properly. Check on the computer, continue to test and ensure everything is working properly. Perhaps more importantly, run any antivirus/spyware and computer maintenance programs on a regular basis to help prevent any future PC issues.

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